Plumbing services
Repairs and replacements for the water supply, drains and fixtures in your home. Each one below says what's usually included, what isn't, and what helps us price it.
Price basis
Every job is quoted on its own scope. If we need to visit to find the cause, we tell you before booking whether that visit has a charge. Work starts only after you approve a written quote.
Leak repair
From a faucet that won't stop dripping to a damp patch on the ceiling. We find where the water is coming from, then repair or replace the part that's failing.
- Usually includes
- Finding the source of a visible leak, replacing washers, cartridges, seals, supply lines and short sections of damaged pipe, and checking the repair under pressure.
- Not included
- Repairing ceilings, drywall, flooring or tiling after water damage. We'll tell you what needs opening up and what we'll leave for other trades.
- Helpful to have ready
- When you first noticed it, whether it gets worse when a particular fixture runs, and clear access to the area below or behind it.
Drain clearing
Slow sinks, backed-up tubs and toilets that gurgle. We clear the blockage mechanically and tell you what caused it if we can see it.
- Usually includes
- Clearing blockages in sink, tub, shower and toilet drains, and removing and cleaning traps.
- Not included
- Septic system work and excavation of underground sewer lines. Ask if you're unsure which applies.
- Helpful to have ready
- Which drains are affected, whether more than one backs up at the same time, and whether you've already used a chemical drain cleaner.
Water heaters
Tank water heaters that leak, run out fast or don't heat at all. We'll tell you whether a repair makes sense or whether replacement is the better spend.
- Usually includes
- Diagnosing faults, replacing common parts such as valves and elements, and removing an old tank when we fit a replacement.
- Not included
- Gas supply line work and any electrical work beyond connecting the heater. We'll tell you if another licensed trade is needed.
- Helpful to have ready
- A photo of the heater's label showing make, model and size, its fuel type, and how old you think it is.
Faucets, toilets and fixtures
Replacing worn fixtures or fitting new ones as part of an update. We can supply standard parts or fit the ones you've chosen.
- Usually includes
- Removing the old fixture, fitting the new one with new supply lines where needed, and testing for leaks and proper drainage.
- Not included
- Cabinetry, countertop cutting and tiling. If a new fixture needs different pipe positions, we'll quote that separately.
- Helpful to have ready
- The product page or box for any fixture you've bought, and a photo of the area where it's going.
Pipework and shutoff valves
Corroded or damaged pipe, shutoff valves that won't turn, and worn supply lines that are due for replacement before they fail.
- Usually includes
- Replacing sections of supply or drain pipe in reachable locations, and replacing main and fixture shutoff valves.
- Not included
- Whole-house repiping is quoted as its own project after an assessment visit.
- Helpful to have ready
- Where your main shutoff is, if you know, and photos of the pipe or valve in question.
Before a visit
- Clear the cabinet under the sink, or the area around the fixture, so we can get to the pipes.
- Let us know where the main water shutoff is, if you know.
- Keep pets in another room while we work.
- Tell us about parking or access instructions when we confirm a time.
Not sure which one you need?
Describe what you're seeing and we'll work out the rest.
Request service